Question 1

How long will my delivery take?

Accepted Answer

We are pleased to offer Free Standard Delivery across the UK. Because we partner with select global artisans to bring you unique pieces, please allow 7 to 10 business days for your order to arrive.

Question 2

Will I have to pay any customs or import taxes?

Accepted Answer

For all orders delivered within the UK, the price shown at checkout is the final price you pay. We do not charge any hidden fees.

Question 3

How can I track my order?

Accepted Answer

Once your carefully prepared order is dispatched, you will receive an email containing a secure tracking number and a link to follow your parcel's journey directly to your door.

Question 4

What is your return policy?

Accepted Answer

We want you to absolutely love your new space! If an item isn't the perfect fit, we offer a stress-free 30-day return policy. Items must be in their original packaging. Simply contact our Customer Care team to arrange a seamless return.

Question 5

Where do your products come from?

Accepted Answer

We meticulously source our Home & Garden collections from a curated network of global manufacturers and artisans. This direct partnership allows us to provide you with premium, trend-forward designs without the luxury price tag.

FAQ

Frequently asked questions

How long will my delivery take?

Will I have to pay any customs or import taxes?

How can I track my order?

What is your return policy?

Where do your products come from?

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